Questions?

Here are some of the most common questions I get about working together.

If you don’t see your question listed or are ready to schedule a free consult, contact me.


  • I am located at 872 Tanglefoot Dr, Bettendorf, IA. The office is by the Bettendorf water tower right off of Utica Ridge Rd on Tanglefoot Lane.

  • If you are located in Arizona, Iowa or Illinois we are able to provide telehealth therapy! After you are scheduled you will receive an email with a link through the EHR’s (Electronic Health Record) secure video platform. If you do not have this link, please feel free to call/text me to resend the link.

  • Yes! I offer both in-person and online therapy.

  • Yes! I offer appointments on Saturdays.

  • For private pay and all non-BCBS or UHC insurance plans, your very first appointment will be an intake appointment. The fee for the intake is $225. All appointments after that will be $175. I do have limited reduced-fee appointments for those who qualify.

    I only take Blue Cross Blue Shield and Wellmark BCBS at this time, but I do provide what is called a “superbill” for you to provide to your insurance to seek reimbursement.

  • I understand that therapy can be expensive. I do offer a limited number of reduced fee schedules for those who qualify. If this is something you need in order to attend therapy, please call for more information.

  • I take Blue Cross Blue Shield and Wellmark BCBS and United Healthcare (Optum). For all other insurance plans, I do provide a superbill for you to be able to seek possible full or partial reimbursement through your insurance. Reimbursement is completely dependent on your insurance plan.

  • Many people are intimidated by the thought of starting counseling. There can be a lot of fears about what to expect. I hope to make things as comfortable and relaxing for you as possible. During the first session, we will discuss your hopes for counseling and explore what your goals are. Sessions are 50 minutes long. There will be some basic paperwork to complete before the first session. The paperwork will be emailed to you to fill out in your patient portal. It can be helpful to write down any questions you have to bring into the first session.

    If you have specific goals for therapy and/or beyond, we can talk about those, too. Together, you’ll address any concerns or questions you have regarding therapy, and identify a plan to move forward with.

  • There is not necessarily a “right” answer for this one. The length of therapy depends on your needs and goals. We can determine together how long would be most helpful and beneficial to you based on your goals for treatment.

  • Great question! You have lots of options. You can use the contact box on the website or you can call at 602-390-9065 or email cnolen@mindquesttherapy.com to schedule.

  • Yes, I do provide couples and family counseling sessions in addition to individual and groups as well.